As a pioneering women’s clothing brand of India, Aura by Khushbu reflects its affection for innovation and creativity, a time that is collectively available in the threads and designs of the dress and jewelry, which are a classical example of historic upbringing.

Collection of Information

  • Personal details: Billing address, shipping address, email address, and contact details.
  • Payment Information: For safe and secure payments, we offer UPI, credit/debit card, and cash-on-delivery. We only share necessary delivery data with third-party providers under strict confidentiality.
  • Order details: We collect information like performance feedback and purchase history to improve our novelty services.
  • Technical data: We may collect cookies, device type, IP address, and browser information to improve your shopping experience.

How we use your information

We utilize your data to provide a seamless boutique experience:

  • Processing and delivering your orders.
  • Customer support and grievance inquiries.
  • Improving your personalized experience on our platform.
  • Sharing updates, promotions, and exclusive discounts via email.
  • Complying with necessary legal obligations.

Data sharing and disclosure

Your data is shared only for essential business functions:

  • Payment processing and courier services for your deliveries.
  • Legal purposes to protect company rights and comply with law.
  • Personalized brand promotion, including side videos and audio testimonies (with consent).

International data transfer

If you are accessing our services from outside India, your shared information (IP, contact info, social media) will be automatically shared with us and stored under the law-abiding rules of the Supreme Court of India.

Cookies and tracking

As a digital service provider, we introduce pop-up cookies to understand user behavior and improve our service reference. This tracking applies domestically and internationally.

Your rights

According to the law, you hold the following rights over your data:

  • Accountability and correction of the data you share with us.
  • Requests to update your data at any time.
  • Control over marketing communication.
  • Ability to share only mandatory data required for our transactional relationship.

Shipping Policy

National (India)

  • Processed within 5–7 business days.
  • Delivery timeline: 3–10 business days.
  • Tracking shared via Email and WhatsApp within 24h of shipping.
  • Unboxing video required for damage claims (48h window).

International

  • Processed within 3–5 business days.
  • Delivery timeline: 12–30 business days.
  • Customs, taxes, and duties are the receiver's responsibility.
  • Unboxing video required (48h window).